Sentral Status

All Systems Operational

About This Site

Here we will post updates about Sentral's service availability.

AUPRD01 Operational

Sentral application Operational

PDF generation service Operational

AUDEV03 Operational

Sentral application Operational

PDF generation service Operational

AUPRD02 Operational

Sentral application Operational

PDF generation service Operational

AUPRD03 Operational

Sentral application Operational

PDF generation service Operational

AUPRD04 Operational

Sentral application Operational

PDF generation service Operational

AUPRD05 Operational

Sentral application Operational

PDF generation service Operational

AUPRD06 Operational

Sentral application Operational

PDF generation service Operational

AUPRD07 Operational

Sentral application Operational

PDF generation service Operational

AUPRD08 Operational

Sentral application Operational

PDF generation service Operational

AUPRD09 Operational

Sentral application Operational

PDF generation service Operational

AUPRD10 Operational

Sentral application Operational

PDF generation service Operational

AUPRD11 Operational

Sentral application Operational

PDF generation service Operational

HKPRD01 Operational

Sentral application Operational

PDF generation service Operational

SGPRD01 Operational

Sentral application Operational

PDF generation service Operational

Core Services Operational

SMS and Email Services Operational

Data Sync - Sentral Enrolments Operational

Data Sync - NSWDOE SAIS Operational

Data Sync - VICDOE Eduhub Operational

Data Sync - Other Operational

Sentral Finance Operational

StudentPayPlus Operational

Mobile Applications Operational

Sentral for Parents Operational

Sentral for Teachers Operational

Support Services Operational

Phone Support Operational

Help Centre Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 31, 2026

No incidents reported today.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

Sentral System Performance Degraded [AUPRD01] - 23/03/26

Resolved - This issue is now resolved.
Mar 23, 12:07 AEDT

Monitoring - Our engineers have started rolling out a solution and are currently monitoring its impact. We’ll share an update as soon as the issue has been resolved.
Mar 23, 10:13 AEDT

Investigating - We are currently investigation performance degradation on cluster AUPRD01 which may affect your ability to login or load Sentral. Our team is working to resolve this issue as quickly as possible, and we will keep you updated on the progress.
Mar 23, 09:52 AEDT

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

Performance degradation [AUPRD09] - 20/03/26

Resolved - The issue has been resolved and the platform is operating normally.

Earlier today, we experienced a brief period of intermittent service interruption due to a sudden change in usage patterns. This resulted in a short window of degraded performance while the platform adjusted and stabilised.

We have implemented changes to improve how the platform responds to similar conditions in the future, reducing the likelihood of repeated fluctuations and improving overall stability.

Thank you for your patience while we worked through this.
Mar 20, 13:51 AEDT

Monitoring - System performance on AUPRD09 has remained stable since 8:45am AEDT. We are continuing to investigate the root cause of this issue and will monitor for any further service disruption.
Mar 20, 09:15 AEDT

Investigating - We are currently investigation performance degradation on cluster AUPRD09 which may affect your ability to login or load Sentral. Our team is working to resolve this issue as quickly as possible, and we will keep you updated on the progress.
Mar 20, 08:40 AEDT

Mar 19, 2026

System Outage [AUPRD04] - 19/03/26

Resolved - We have observed stable performance on the AUPRD04 cluster since this morning’s degradation and will now be closing this incident.
Mar 19, 15:25 AEDT

Monitoring - Performance has stabilised and we will continue to monitor to ensure there is no further degradation.

Thank you for your patience. We will provide a final update shortly.
Mar 19, 10:09 AEDT

Investigating - We are continuing to investigate this issue.
Mar 19, 09:43 AEDT

Identified - Our IT Operations team have determined the cause of this issue and are actively working on implementing a solution.
Mar 19, 09:41 AEDT

Investigating - We are currently experiencing a system degradation on AUPRD04 which may affect your ability to login or load the platform. Our team is working to resolve this issue as quickly as possible, and we will keep you updated on the progress.
Mar 19, 09:20 AEDT

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.