Sentral Status

All Systems Operational

About This Site

Here we will post updates about Sentral's service availability.

AUPRD01 Operational

Sentral application Operational

PDF generation service Operational

AUDEV03 Operational

Sentral application Operational

PDF generation service Operational

AUPRD02 Operational

Sentral application Operational

PDF generation service Operational

AUPRD03 Operational

Sentral application Operational

PDF generation service Operational

AUPRD04 Operational

Sentral application Operational

PDF generation service Operational

AUPRD05 Operational

Sentral application Operational

PDF generation service Operational

AUPRD06 Operational

Sentral application Operational

PDF generation service Operational

AUPRD07 Operational

Sentral application Operational

PDF generation service Operational

AUPRD08 Operational

Sentral application Operational

PDF generation service Operational

AUPRD09 Operational

Sentral application Operational

PDF generation service Operational

AUPRD10 Operational

Sentral application Operational

PDF generation service Operational

AUPRD11 Operational

Sentral application Operational

PDF generation service Operational

HKPRD01 Operational

Sentral application Operational

PDF generation service Operational

SGPRD01 Operational

Sentral application Operational

PDF generation service Operational

Core Services Operational

SMS and Email Services Operational

Data Sync - Sentral Enrolments Operational

Data Sync - NSWDOE SAIS Operational

Data Sync - VICDOE Eduhub Operational

Data Sync - Other Operational

Sentral Finance Operational

StudentPayPlus Operational

Mobile Applications Operational

Sentral for Parents Operational

Sentral for Teachers Operational

Support Services Operational

Phone Support Operational

Help Centre Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 14, 2026

No incidents reported today.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

Sentral inaccessible for some clusters

Resolved - We would like to provide an update on the ongoing system outage identified earlier today.

This issue is now resolved.

We sincerely apologise for the inconvenience caused by this.

Thank you for your understanding,
The Team at Sentral
https://www.sentral.com.au/support
Feb 3, 11:30 AEDT

Monitoring - We would like to provide an update on the ongoing system outage identified earlier today.

We have taken steps to restore service. We are actively monitoring and will provide an update while we work with our cloud platform provider to identify the root cause.

Thank you for your understanding,

The Team at Sentral
https://www.sentral.com.au/support
Feb 3, 09:44 AEDT

Update - We are continuing to rollout the fix.
Feb 3, 08:41 AEDT

Identified - The issue has been identified and a fix is being implemented.
Feb 3, 07:53 AEDT

Update - We are continuing to investigate this issue.
Feb 3, 07:43 AEDT

Investigating - We are currently investigating an issue causing automatic scale up to fail on some clusters. This may result in slower response times or intermittent errors for affected clusters. Our engineers are investigating and we will provide further updates shortly.

The Team at Sentral
https://www.sentral.com.au/support
Feb 3, 07:41 AEDT

Feb 2, 2026

SSO Authentication (NSWDOE, VICDOE, SADECD): Issue resolved [Monitoring]

Resolved - The issue relating to logging in via SSO has now been fully resolved, and we are confident that this will not reoccur.

Thank you for your patience throughout this incident.

Regards,
The Sentral Support Team
Feb 2, 13:10 AEDT

Monitoring - SSO login/authentication issues for NSWDOE, VICDOE and SADECD were identified earlier today and have been resolved. We are currently monitoring the service to ensure stability and will provide a final confirmation shortly.

Thank you for your understanding.

The Team at Sentral
https://www.sentral.com.au/support
Feb 2, 08:46 AEDT

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.