StudentPayPlus Service Interruption - 1/04/26

Incident Report for Sentral

Resolved

The issue affecting StudentPayPlus has been fully resolved. The system is now operating as expected, and additional monitoring has been configured to ensure this does not recur.
Posted Apr 01, 2026 - 12:57 AEDT

Monitoring

Performance of the StudentPayPlus platform has stabilised and we are continuing to monitor closely for any further degradation
Posted Apr 01, 2026 - 09:23 AEDT

Investigating

We are actively investigating an issue involving StudentPayPlus. Some customers may have difficulty logging in or loading pages. Our team is actively investigating and we will update you with more details as we have them.
Posted Apr 01, 2026 - 08:18 AEDT
This incident affected: StudentPayPlus.
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