Unable to add incursions

Incident Report for Sentral

Resolved

The issue preventing users from adding incursions has been resolved. The fix has been successfully deployed, and functionality has been restored.

We apologise for the disruption and thank you for your patience.
Posted Nov 03, 2026 - 11:47 AEDT

Identified

We have identified the cause of the issue preventing users from adding incursions. Our technical teams are now rolling out a fix to restore functionality.

We will provide a further update once the fix has been deployed and confirmed.
Posted Nov 03, 2026 - 10:11 AEDT

Investigating

We are investigating an issue preventing users from adding incursions following a recent system update. Our technical teams are actively working to identify the cause and restore functionality.

We apologise for the disruption and will provide a further update as soon as more information is available.
Posted Nov 03, 2026 - 09:44 AEDT
This incident affected: AUPRD02 (Sentral application), AUPRD04 (Sentral application), AUPRD01 (Sentral application), AUPRD08 (Sentral application), AUPRD07 (Sentral application), AUPRD06 (Sentral application), AUPRD05 (Sentral application), AUPRD10 (Sentral application), AUPRD11 (Sentral application), SGPRD01 (Sentral application), HKPRD01 (Sentral application), AUPRD03 (Sentral application), and AUPRD09 (Sentral application).
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