Confirming services are fully restored, we will continuing to monitor the platform to ensure stability. We apologise for any inconvenience caused and appreciate your patience while we worked to resolve the issue.
Posted Oct 10, 2026 - 12:31 AEDT
Monitoring
Services have now been restored, some services may experience higher than usual latency over the next hour while all services continue to stabilise. we're continuing to monitor, and will give another update in an hour
Posted Oct 10, 2026 - 11:37 AEDT
Update
The team has been able to identify the cause of the issue, and is actively working to restore services, next update will be in one hour.
Posted Oct 10, 2026 - 11:22 AEDT
Identified
We are currently experiencing a system degradation on AUPRD09 which may affect your ability to login or load the platform. Our team is working to resolve this issue as quickly as possible, and we will keep you updated on the progress.
Posted Oct 10, 2026 - 07:51 AEDT
This incident affected: AUPRD09 (Sentral application, PDF generation service).