System Outage [AUPRD05] - 25/04/26 - Resolved

Incident Report for Sentral

Resolved

The issue is now fully resolved. Services have been restored to normal operation. Thank you for your patience.
Posted Apr 25, 2026 - 15:40 AEST

Monitoring

Sites are online and functional now. We will continue to monitor the environment closely throughout the day to ensure continued stability.
Posted Apr 25, 2026 - 13:27 AEST

Update

Our IT Operations team has identified the root cause of the issue and is currently implementing a fix. We will provide a further update within the next hour.
Posted Apr 25, 2026 - 12:29 AEST

Identified

We are currently experiencing a system degradation on AUPRD05 after scheduled overnight maintenance by our cloud platform vendor which may affect your ability to login or load the platform.
Our team is working to resolve this issue as quickly as possible, and we will keep you updated on the progress.
Posted Apr 25, 2026 - 10:04 AEST

Investigating

We are currently experiencing a system degradation on AUPRD05 which may affect your ability to login or load the platform. Our team is working to resolve this issue as quickly as possible, and we will keep you updated on the progress.
Posted Apr 25, 2026 - 09:22 AEST
This incident affected: AUPRD05 (Sentral application, PDF generation service).